Refunds may be considered in the following exceptional circumstances; otherwise digital sales are final:

Duplicate purchases: If a customer accidentally purchases the same eBook multiple times, we will issue a refund for the duplicate purchase(s) upon verification.

Technical issues: If the eBook file is corrupted or inaccessible despite reasonable attempts to resolve the issue, we will issue a refund or provide a replacement copy.

You must request a refund within 7 days of the order date on digital products and 30 days for physical products. See the full refund policy for special exceptions to which a digital refund will be approved. Otherwise, digital sales are final. If approved, you’ll be refunded on your original payment method within 10 business days. Please remember it can take time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your refund, please contact us by filling out our Contact Us form or email support@mdwpress.com with your order number.

Returns Policy

The Literary Lantern

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